At NIC Brokers, personal service starts with the people behind it. Our team brings together years of experience, individual strengths and a shared commitment to looking after what matters to you.

We’re problem solvers, careful listeners and familiar voices when you need guidance. Each of us brings something special to NIC—from a sharp eye for detail to a wonderfully contagious laugh. Together, we create a welcoming environment where teamwork comes naturally and your concerns receive the attention they deserve.

We take the time to know you, understand your needs and help you navigate insurance with confidence. Whether you’re exploring cover, reviewing your policy or facing an unexpected claim, you have a team ready to listen, explain and support you.

Meet the personalities behind NIC Brokers—the people who bring care, commitment and a personal touch to everything we do.

Meet Our Team

Charmaine Nel | Founder & CEO | 33 Years
As NIC’s Founder and CEO, Charmaine has built more than a business—she has brought together people who share her dedication to doing right by our clients. Her vision gives NIC direction, her integrity sets the standard, and her leadership inspires the team around her. The many years of service within our team speak to what she has created: a place where people feel valued, commitment runs deep, and relationships stand the test of time.
As NIC’s Founder and CEO, Charmaine has built more than a business—she has brought together people who share her dedication to doing right by our clients. Her vision gives NIC direction, her integrity sets the standard, and her leadership inspires the team around her. The many years of service within our team speak to what she has created: a place where people feel valued, commitment runs deep, and relationships stand the test of time.
Shantel Selzer | Office Manager | 21 Years
Shantel brings 21 years of experience to managing our office and supporting our commercial insurance clients. A natural problem solver, she helps bring clarity to challenges and keeps things moving. Affectionately regarded as the glue of our team, she plays an important role in bringing people and solutions together. Years in the insurance industry: 28 
Shantel brings 21 years of experience to managing our office and supporting our commercial insurance clients. A natural problem solver, she helps bring clarity to challenges and keeps things moving. Affectionately regarded as the glue of our team, she plays an important role in bringing people and solutions together.

Years in the insurance industry: 28 
Sanet Putter | Office Manager | 31 Years
With 31 years at NIC, Sanet brings extensive knowledge and practical experience to keeping our office running smoothly. Our trusted Jane of all trades, she is always willing to help and ready to make decisions when they matter. Her resourcefulness and steady support make her an invaluable part of our team. Years in the insurance industry: 31
With 31 years at NIC, Sanet brings extensive knowledge and practical experience to keeping our office running smoothly. Our trusted Jane of all trades, she is always willing to help and ready to make decisions when they matter. Her resourcefulness and steady support make her an invaluable part of our team.

Years in the insurance industry: 31
Johanrie van Zyl | Marketing | 7 Years
Jo brings seven years of experience to sharing NIC’s story and building new business relationships. Kind-hearted and naturally conversational, she enjoys connecting with people and puts her heart into what she does. Her warmth and enthusiasm make her a valued presence in our team. Years in the insurance industry: 7
Jo brings seven years of experience to sharing NIC’s story and building new business relationships. Kind-hearted and naturally conversational, she enjoys connecting with people and puts her heart into what she does. Her warmth and enthusiasm make her a valued presence in our team.

Years in the insurance industry: 7
Babie van der Merwe | New Business | 21 Years
With a total of 21 years at NIC, Babie brings extensive experience and a naturally welcoming approach to new business. Her bubbly personality makes connecting with people feel easy, while her willingness to step in wherever needed reflects her team spirit. She is a treasured part of NIC. Years in the insurance industry: 26
With a total of 21 years at NIC, Babie brings extensive experience and a naturally welcoming approach to new business. Her bubbly personality makes connecting with people feel easy, while her willingness to step in wherever needed reflects her team spirit. She is a treasured part of NIC.

Years in the insurance industry: 26
Natasha Muller | Commercial Underwriting | 3 Years
Natasha brings determination and a deeply caring heart to NIC’s commercial underwriting team. In her three years with us, she’s become someone we can count on to get things moving while always making time to check that everyone is okay. Whether she’s tackling a task or offering a comforting word, her instinct to care for those around her shines through. Years in the insurance industry: 22
Natasha brings determination and a deeply caring heart to NIC’s commercial underwriting team. In her three years with us, she’s become someone we can count on to get things moving while always making time to check that everyone is okay. Whether she’s tackling a task or offering a comforting word, her instinct to care for those around her shines through.

Years in the insurance industry: 22
Sylvia van Vuuren | Claims Handler | 27 Years
With 27 years at NIC, Sylvia brings a wealth of experience and a focused approach to handling claims. Quiet, dedicated and straight to the point, she gives her work the attention it deserves. Her understated manner reflects someone who believes actions speak louder than words. Years in the insurance industry: 27
With 27 years at NIC, Sylvia brings a wealth of experience and a focused approach to handling claims. Quiet, dedicated and straight to the point, she gives her work the attention it deserves. Her understated manner reflects someone who believes actions speak louder than words.

Years in the insurance industry: 27
Zelda Mollentze | Claims Handler | 20 Years
With two decades at NIC, Zelda brings valuable experience to supporting clients through the claims process. Her lively sense of humour, ready laugh and endless stories also bring warmth to our office. She combines dedication to her role with a personality that makes working alongside her a pleasure. Years in the insurance industry: 20
With two decades at NIC, Zelda brings valuable experience to supporting clients through the claims process. Her lively sense of humour, ready laugh and endless stories also bring warmth to our office. She combines dedication to her role with a personality that makes working alongside her a pleasure.

Years in the insurance industry: 20
Sann-Marie Wellsted | Underwriting | 4 Years
Gentle by nature and thorough in her work, Sam has been part of NIC’s underwriting team for four years. She brings patience and care to everything she does, with a thoughtful eye for detail and a soft heart. Always taking time to celebrate a win or appreciate life’s small joys, Sam reminds us to pause and enjoy the moments that make each day special. Years in the insurance industry: 22
Gentle by nature and thorough in her work, Sam has been part of NIC’s underwriting team for four years. She brings patience and care to everything she does, with a thoughtful eye for detail and a soft heart. Always taking time to celebrate a win or appreciate life’s small joys, Sam reminds us to pause and enjoy the moments that make each day special.

Years in the insurance industry: 22
Melody Visser | Claims Handler | 6 Years
Melody brings six years of experience and a thoughtful approach to NIC’s claims team. A quiet, attentive listener, she makes space for people to explain their concerns and feel heard. Her gentle manner adds a reassuring human touch to a process that can feel unfamiliar to clients. Years in the insurance industry: 6
Melody brings six years of experience and a thoughtful approach to NIC’s claims team. A quiet, attentive listener, she makes space for people to explain their concerns and feel heard. Her gentle manner adds a reassuring human touch to a process that can feel unfamiliar to clients.

Years in the insurance industry: 6
Micaela Brighton | Underwriting | 4 Years
With four years in NIC’s underwriting team, Micaela brings a thoughtful eye for detail and a heart for helping others. Always happy to share her knowledge or lend a hand, she takes real care in everything she does. Her kindness, dedication and willingness to help make her such a valued part of our NIC family. Years in the insurance industry: 8
With four years in NIC’s underwriting team, Micaela brings a thoughtful eye for detail and a heart for helping others. Always happy to share her knowledge or lend a hand, she takes real care in everything she does. Her kindness, dedication and willingness to help make her such a valued part of our NIC family.

Years in the insurance industry: 8
Mpho Lekgelebane | Underwriter | New
Mpho combines her underwriting role with the everyday administrative work that helps our team stay organised. A gentle soul who is always willing to lend a hand, she brings kindness and care to her work and her interactions with others. Her quiet warmth and willingness to help make her a valued member of the NIC family. Years in the insurance industry: 5
Mpho combines her underwriting role with the everyday administrative work that helps our team stay organised. A gentle soul who is always willing to lend a hand, she brings kindness and care to her work and her interactions with others. Her quiet warmth and willingness to help make her a valued member of the NIC family.

Years in the insurance industry: 5
Charmain Slate | Reception | 12 Years
For 12 years, Charmain has been a welcoming voice at NIC, helping clients feel at home and connecting them with the right people. Affectionately known as Shorty, her contagious laugh brightens our reception and brings a smile to those around her. With a personal touch from the very first hello, she helps everyone feel welcome and at ease. Years in the insurance industry: 12
For 12 years, Charmain has been a welcoming voice at NIC, helping clients feel at home and connecting them with the right people. Affectionately known as Shorty, her contagious laugh brightens our reception and brings a smile to those around her. With a personal touch from the very first hello, she helps everyone feel welcome and at ease.

Years in the insurance industry: 12
Jeanne-Mari J van Vuuren | Underwriting | 3 Years
With 19 years of insurance industry experience, Jeanne Mari brings a wealth of knowledge and a gentle, reassuring presence to NIC’s underwriting team. Soft-spoken, calm and quietly fierce, she approaches her work with care and determination. Her warmth makes her easy to turn to, while her dedication shows just how much she cares about getting things right. A gentle soul with a strong spirit, Jeanne Mari is a lovely addition to our NIC family. Years in the Insurance Industry: 19 

With 19 years of insurance industry experience, Jeanne Mari brings a wealth of knowledge and a gentle, reassuring presence to NIC’s underwriting team.
Soft-spoken, calm and quietly fierce, she approaches her work with care and determination. Her warmth makes her easy to turn to, while her dedication shows just how much she cares about getting things right.
A gentle soul with a strong spirit, Jeanne Mari is a lovely addition to our NIC family.

Years in the Insurance Industry: 19 

Danie Delport | Finance & Accounting | 27 Years
Danie brings 27 years of experience to the financial work that supports NIC’s daily operations. Alongside his knowledge of the numbers comes a story for every occasion and a steady supply of dad jokes. He adds a welcome touch of humour to the working day. Years in the insurance industry: 27
Danie brings 27 years of experience to the financial work that supports NIC’s daily operations.
Alongside his knowledge of the numbers comes a story for every occasion and a steady supply of dad jokes. He adds a welcome touch of humour to the working day.

Years in the insurance industry: 27
Hettie Engelbrecht | Claims Handler | 5 Years
With five years at NIC, Hettie contributes valuable experience to helping clients navigate their claims. Within the team, she is also known for always having a joke up her sleeve. Her sense of humour brings welcome moments of lightness to busy days and makes her a much-loved colleague. Years in the insurance industry: 20
With five years at NIC, Hettie contributes valuable experience to helping clients navigate their claims. Within the team, she is also known for always having a joke up her sleeve. Her sense of humour brings welcome moments of lightness to busy days and makes her a much-loved colleague.

Years in the insurance industry: 20
Henrike van der Merwe | Finance & Accounting | New
Henrike joins NIC’s finance and accounting team with a quiet manner and a determined spirit. She may not be the loudest voice in the room, but there is plenty of resolve behind her calm presence. We are delighted to welcome her and support her growth within the team.
Henrike joins NIC’s finance and accounting team with a quiet manner and a determined spirit. She may not be the loudest voice in the room, but there is plenty of resolve behind her calm presence. We are delighted to welcome her and support her growth within the team.
Charné Stemmet | Marketing & Underwriting | 1 Year
Charné brings warmth and energy to her work across marketing and underwriting. In her first year at NIC, her bubbly personality and effortless humour have become a much-loved part of office life. Years in the insurance industry: 1

Charné brings warmth and energy to her work across marketing and underwriting. In her first year at NIC, her bubbly personality and effortless humour have become a much-loved part of office life.

Years in the insurance industry: 1